1. Introduction These Terms of Use (“Terms”) govern your access to and use of the website [www.shine-media.de] (the “Website”), operated by Shine Media OÜ (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website. 2. About Shine Media OÜ Shine Media OÜ is a founder-led, boutique strategic partner providing strategic social media, brand positioning and content direction services for hospitality brands, personal brands and selected businesses across different industries. Information provided on this Website is for general informational purposes only and does not constitute a binding offer unless explicitly stated. 3. Scope of Services The Website provides: • Information about our services and approach • Examples of past work and testimonials • Contact and inquiry options • Scheduling and consultation booking links All services are subject to individual agreements. No contractual relationship is formed solely by using this Website. 4. Use of the Website You agree to use this Website: • Only for lawful purposes • In a way that does not infringe the rights of others • Without attempting to disrupt, damage or interfere with the Website Unauthorized use, scraping, or misuse of content is prohibited. 5. Intellectual Property All content on this Website, including but not limited to text, images, branding, logos, design, concepts and visual material, is the intellectual property of Shine Media OÜ or its licensors. You may not: • Copy, reproduce, modify or distribute content • Use content for commercial purposes • Present any content as your own without prior written permission. Any unauthorized use may result in legal action. 6. Testimonials & References Testimonials, reviews and case references shown on this Website reflect individual experiences and results. They do not guarantee similar outcomes, as results depend on various factors including brand positioning, collaboration scope and implementation. 7. External Links & Third-Party Services This Website may contain links to third-party websites or tools (e.g. scheduling platforms, social media platforms). We are not responsible for: • The content of external websites • Their privacy practices • Any damages arising from their use Accessing third-party services is done at your own risk. 8. No Guarantees While we strive for clarity, quality and strategic impact, Shine Media OÜ does not guarantee: • Specific business results • Growth metrics • Engagement or revenue outcomes All strategic work is collaborative and dependent on multiple external factors. 9. Limitation of Liability To the maximum extent permitted by law, Shine Media OÜ shall not be liable for: • Direct or indirect damages • Loss of data or business • Technical issues or website downtime • Decisions made based on Website content Use of this Website is at your own discretion and risk, to the extent permitted by applicable law. 10. Confidentiality of Inquiries Information submitted via contact forms or inquiries will be handled confidentially and in accordance with our Privacy Policy. Submitting an inquiry does not create a client relationship. 11. Availability & Modifications We reserve the right to: • Modify or update Website content at any time • Temporarily or permanently discontinue parts of the Website • Update these Terms without prior notice Continued use of the Website constitutes acceptance of updated Terms. 12. Governing Law These Terms are governed by the laws of the Republic of Estonia, excluding its conflict-of-law provisions. 13. Jurisdiction Where legally permissible, the place of jurisdiction shall be Estonia. 14. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain unaffected. 15. Contact For questions regarding these Terms, please contact: Shine Media OÜ Email: sarina@shine-media.de Website: www.shine-media.de